We are dedicated to ensuring your satisfaction by partnering with the most reliable courier services to deliver your order promptly. Your order will be dispatched the next business day after receipt. Delivery times may vary between 2 to 9 days, depending on your location. Once your order has been shipped, you will receive a tracking number for your convenience. Rest assured, we are committed to providing you with the best service possible.

Returns

We believe in doing what is right for every situation.  Though we prefer not to accept returns due to another truck hitting the highway, we will weigh the best option based on the particular situation.  If an item shows up broken, please take a picture and send it to hello@rootsrefillery.com.  We will then refund your method of payment for the broken product.  We do our best to carefully pack each order but bumps and tumbles are part of life.  

Thank you for supporting our business, we appreciate you!

The Roots Refillery Team